Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Effective Date: 20-July-2025
Welcome to Gifterium Town(https://www.gifteriumtown.com) , a unit of Filmarium Town LLP (https://www.filmariumtown.com). By accessing or using our website located at https://www.gifteriumtown.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
If you do not agree with these Terms and Conditions, please do not use our Website.
1. Eligibility
To use this Website, you must be at least 18 years old or have the involvement of a parent or guardian. By using the Website, you represent that you meet these requirements.
2. Description of Service
Gifterium Town is an online store that specializes in handcrafted art and craft items, including (but not limited to) handmade decor, paintings, accessories, and custom commissions. Our services include order processing, shipping, and customer support.
3. Account Registration
To access certain features of our Website (such as placing an order), you may need to create an account. You agree to:
- Provide accurate and current information
- Maintain the confidentiality of your account and password
- Accept responsibility for all activities that occur under your account
4. Product Information
We make every effort to display our products accurately, including descriptions, pricing, and colors. However:
- Actual product colors may vary due to screen settings or lighting
- Handmade items may have slight variations due to the nature of the work
- Prices and availability are subject to change without notice
5. Orders and Payment
All prices are listed in [Currency] and are exclusive of applicable taxes and shipping charges, unless otherwise stated.
By placing an order, you agree to:
- Provide accurate billing and shipping information
- Authorize us to charge the full amount to your chosen payment method
- Understand that orders are subject to acceptance and availability
We reserve the right to cancel or refuse any order at our sole discretion.
6. Shipping and Delivery
We currently ship to [list of countries or regions].
Shipping Details:
- Processing Time: 2 business working days
- Estimated Delivery Time: Max 5-7 business days depending on location
- Shipping Providers: delhivery, dtdc, ship rocket
- Tracking information will be provided when available
We are not responsible for delays caused by the shipping carrier or customs.
7. Returns and Refunds
Because our items are handmade, all sales are generally final. However, we offer refunds or replacements for the following cases:
- Items damaged during shipping
- Incorrect items received
Return Eligibility:
- Notify us within 48 hours of receiving the product
- Provide photo evidence of damage or error
- video recording showing proof of accepting from delivery partner and unboxing to show the damage.
- Ship item back in original condition (if required)
Custom or personalized orders are non-refundable unless damaged or defective.
8. Intellectual Property
All content on this Website, including images, logos, text, graphics, and designs, is the property of Gifterium Town and is protected under copyright and trademark laws.
You may not:
- Reproduce, distribute, or use our content for commercial purposes without written permission
- Use our content or designs to create derivative works
9. User-Generated Content
If you submit reviews, photos, or comments (“User Content”), you grant us a non-exclusive, royalty-free license to use, reproduce, and publish such content for promotional and marketing purposes.
You agree not to post anything unlawful, defamatory, or infringing on the rights of others.
10. Limitation of Liability
To the fullest extent permitted by law, Gifterium Town shall not be liable for any:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or goodwill
- Damages resulting from the use or inability to use our Website or products
11. Indemnification
You agree to indemnify and hold harmless Gifterium Town, its affiliates, and team members from any claims, damages, or expenses resulting from your violation of these Terms or your use of the Website.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites and encourage you to read their terms and privacy policies.
13. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitutes your acceptance.
14. Governing Law
These Terms and Conditions are governed by the laws of India, without regard to conflict of law principles.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, you may contact us at:
Email: support@gifteriumtown.com
Phone: 7605914205
Address: 3rd Floor, Filmarium Town LLP, Royal Arcade, Raghunathpur, Bhubaneshwar, Odisha – 751024
Last Updated: July 2025
